IT Support services for small businesses and private users
SERVICES
What can I help you with?
Computer maintenance/minor repairs/upgrades (RAM/Hard disk)
Web design and website management
IT support and advice
Network administration and device management (computers/mobiles/printers)
Microsoft 365 - maintenance and administration and training
Security and removal of viruses and spyware
TESTIMONIALS
References
I would highly recommend BENJAMIN DYKE IT Support! 🙌
Benjamin helped me create both a professional website and a smooth app for reporting work from our employees.
He is not only incredibly knowledgeable in IT, but also very responsive, committed and easy to work with. The result was beyond expectations and the whole process felt safe and easy.
If you are looking for someone who really cares about quality and customer needs - don't hesitate to contact Benjamin. 👏
INCOMING!
I have had Ben as my IT support since 2009, and I am grateful for all the advice, training and solutions that I have benefited from during this time. He has delivered new hardware, new websites, digital marketing campaigns via email or Facebook, lots of general IT advice and support and even once or twice saved us when our accounts have been hacked, responding immediately when required! I warmly recommend him and his services.
How can I help you?
Microsoft 365
Microsoft 365 is a subscription service that combines cloud-based services and apps such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive, along with advanced security and AI features like Copilot. The service offers various plans for both individuals and businesses, with features that include real-time collaboration, online storage and AI-powered tools to boost productivity. For businesses, there are also management centres to manage services and usage data to analyse and optimise the organisation's usage.
IT Security
IT security is about protecting digital systems, networks and data from unauthorised access, damage and cyberattacks. It is a process of ensuring that information is confidential, accessible and intact, and involves measures against threats such as viruses, malware and data breaches to protect organisations and individuals in the digital world.
Device management
IT device management (device management) is the process by which organisations manage, maintain and secure all their devices, such as computers, mobiles and IoT devices, remotely and centrally. The service enables remote configuration, monitoring and troubleshooting of the devices to create a secure and efficient IT environment.
Network & internet
Network management is about monitoring, controlling and securing networks and internet connections to ensure effective and secure communication. This includes setting up strong passwords, using secure encryption such as WPA3, configuring firewalls, and regularly updating software to protect against threats such as intrusions and malware. You can also compartmentalise your network, for example by creating separate networks for guests, and use VPNs to encrypt data when browsing public networks.
Web design & website management
Web design is about creating the look and function of the website to meet business objectives and user needs, while website management involves keeping the website updated, functioning and optimised over time. This includes designing a responsive and user-friendly layout, creating visually appealing graphic elements and ensuring a fast loading speed and good SEO (search engine optimisation). Website management is a continuous process of analysis and optimisation, often data-driven, to ensure that the website remains relevant and effective. .
IT Support & Consultancy
IT support is the direct assistance in solving technical problems, such as fixing computer, software and network errors, as well as managing day-to-day technical challenges for users. IT (or technical) consultancy, on the other hand, is more strategic and involves providing expert guidance to improve IT infrastructure, implement new solutions, manage risks or optimise processes to support business objectives.